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Q2 2025 Earnings Review and Outlook: A Sharpened Focus on Yield, Experience, and ROI

The Q2 earnings season offered a notable shift in tone compared to Q1, reflecting greater stability across the cruise sector. While the prior quarter was marked by a complex and uncertain macroeconomic environment—reflected in widened earnings outlook and a degree of booking caution—Q2 commentary from the three public cruise operators suggests that uncertainty is easing. The focus has moved from navigating volatility to capitalizing on sustained demand.

Booking volumes have strengthened, onboard spending remains healthy, and all three public operators—Carnival Corporation (Carnival), Royal Caribbean Group (RCG), and Norwegian Cruise Line Holdings (NCLH)—have reiterated or narrowed their full-year guidance. The tone has clearly shifted from cautious to confident, with broader economic noise now having less of an impact on traveler behavior.

In this edition of BAPerspectives, we explore how the macroeconomic tone has stabilized, pricing strategies are holding firm, and booking volumes are building—despite evolving consumer patterns. Cruise lines are responding with digital innovation and purpose-built destinations that both elevate guest satisfaction and drive meaningful returns. This quarter's commentary and data paint a picture of a sector not just weathering complexity, but actively optimizing for growth.

Macro Stability Emerging

Carnival, whose fiscal Q2 runs from March through May, reported earnings in late June and acknowledged increased macroeconomic volatility in April. However, performance improved sequentially through May and early June. While the company tempered its upside expectations for the second half of the year, it emphasized steady demand amid a complex environment.

RCG addressed macroeconomic dynamics with a measured tone, explaining that its earlier decision to widen forecast ranges was driven more by geopolitical risks than any erosion in demand fundamentals. RCG raised its full-year guidance in Q1—unlike others in the broader travel sector—and held firm in Q2. The message this quarter: "Now, we're just going back to normal," suggesting that the macro environment is stabilizing and beginning to normalize.

NCLH also pointed to improving momentum throughout the quarter. April brought headwinds related to consumer confidence and less-than-optimal European itineraries, but demand rebounded strongly, contributing to a record-setting May-through-July period. July is expected to be the strongest month in the company's history. As for what's driving the shift? "It's never a single thing that drives the change… but I'd say the primary driver was the improvement in macroeconomic environment." Reinforcing that momentum, NCLH reiterated its full-year net yield guidance, signaling continued confidence in pricing strength.

Booking Patterns and Pricing Discipline

Beneath this broader macro backdrop, shifting consumer booking behavior and disciplined pricing strategies are key drivers behind the operators' robust performance.

Carnival emphasized its commitment to disciplined pricing and revenue management, stating: "Volatility comes, and it goes… We don't have to panic and we don't have to do silly things." This approach aligns with broader industry where evolving consumer booking behavior and consistent pricing discipline are key drivers behind the cruise operators' strong performance.

NCLH attributed part of its record bookings in recent months to an increase in "close-in sales"—bookings made closer to the sailing date. Crucially, NCLH emphasized that the surge in last-minute bookings is not occurring at the expense of longer-term demand, noting strong bookings for 2026 remain well-positioned. On pricing, the company reported consistent strength, delivering a 4-4.5% year-over-year price increase across all quarters of 2025. It reaffirmed a principle of not sacrificing price to drive occupancy.

Similarly, RCG observed that more than half of cruisers are booking closer to departure, driven by a younger customer base and increased availability of short-sailing itineraries. This shift extends beyond ticket sales to onboard spending as well, with an "overall acceleration in close-in demand" for both.

Customer Confidence & Evolving Booking Behavior

RCG's latest consumer research shared during their call offers a clear and data-backed view of traveler sentiment in today's market. It reflects a financially secure, highly engaged customer base that is skewing younger, with booking behaviors that are increasingly dynamic. Notable takeaways include:

Broader Consumer Sentiment

Consumer Sentiment Analysis

Key insights from RCG's latest consumer research

Plan to spend same or more on leisure travel in next 12 months
3 out of 4
Intend to travel in next 12 months but haven’t booked yet
Majority
Millennials likely to book closer to departure
7 out of 10
Consumers feeling financially secure
3 out of 4
Millennials more likely to consider cruising now vs. 2 years ago
More than half

Digital Marketing Strategies Driving Higher Pre-Cruise and Onboard Spend

Cruise lines are responding to these evolving customer behaviors with targeted digital strategies. By leveraging data analytics and AI-driven personalization, operators are enhancing the guest journey, boosting pre-cruise and onboard spending, and converting shifting booking patterns into new revenue opportunities.

Both Carnival and RCG reported that pre-cruise and onboard spend continue to exceed prior years, supported by a focused push toward data-driven personalization and digital engagement. Carnival noted that a little more than 35% of onboard spend is now prebooked, attributing the increase to "targeted offers," bundled packages, and expanded options that encourage guests to spend both before and during their cruise.

RCG reported even higher pre-cruise engagement, stating that "approximately half of our onboard spend was booked before the sailing, with 3 out of 4 guests making pre-cruise purchases." This success stems from heavy investment in a modern AI-enabled travel platform designed to "manage 15 million price points a day" that listens to what customers are looking for and then curates experiences that are relevant to them. This not only improves the guest experience and reduces friction, but also drives stronger margins.

Win/Win: New Destinations Enhance Guest Experience and Drive ROI

Alongside digital platforms that enhance the cruise experience before, during, and after the sailing, the discussion continues around cruise lines investing in land-based destinations that deliver both elevated guest satisfaction and strong financial returns.

Carnival is seeing early success with its new Celebration Key itineraries, noting that guest premiums are already tracking in line with elevated expectations.

RCG continues to advance its destination-led strategy with developments such as the Royal Beach Club in Nassau, Perfect Day at Lelepa, Perfect Day Mexico, and even river cruising under the Celebrity brand. These premium offerings are in high demand—exemplified by the $10,000 Ultimate Family Cabanas, which have sold "a lot of days" at this price within weeks of becoming available. Executives describe these projects as delivering a "step change in earnings power." With an estimated 3 million Royal guests visiting Nassau annually and beach club capacity capped at around 1 million, the company expects demand to outstrip supply. Leadership emphasized that guest satisfaction remains central: "It's not about demand. It's about delivering a flawless experience."

NCLH is following a similar path with the unveiling of Great Tides, a six-acre waterpark destination on Great Stirrup Cay, introduced alongside ongoing enhancements such as a new pier and upland experiences already in development. These additions are designed to elevate both the guest experience and revenue generation. By 2027, NCLH expects to welcome 1.2 million guests annually to the destination, delivering returns "in the teens".

Together, these investments reflect a broader industry shift toward purpose-built destinations that serve both the guest and the bottom line—delivering premium-priced, high-satisfaction experiences in environments cruise lines can control, scale, and brand as their own.

Looking Ahead: Focused Growth with a Premium Lens

As the cruise sector moves into the back half of 2025, the emphasis is increasingly clear: it's not just about filling ships—it's about monetizing that demand more effectively while building long-term brand loyalty. Operators are leveraging data to refine pricing, strengthen pre-cruise engagement, remove friction throughout the booking journey, and craft premium experiences both onboard and onshore.

A strong focus on guest satisfaction is central to this strategy—not only to retain and reactivate loyal cruisers, but also to generate positive word of mouth and accelerate penetration of the new-to-cruise market. With younger and more dynamic travelers entering the fold, cruise lines are evolving in lockstep—offering greater flexibility in booking, expanding personalization through technology, and investing in experiences they can control, scale, and brand.

The result? A cruise environment defined by intentional, guest-driven, yield-oriented growth.

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Projects Section

BA Portfolio Highlight

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Nassau Cruise Port Global

BA's design for the waterfront features a completely transformed Port and Welcome Center, additional mega berths to accommodate the largest cruise ships in the world...

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Port Miami Terminal A

BA was commissioned by RCCL as the architect of record for the new flagship state-of-the-art high-tech Terminal A...

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Port Tampa Bay Channelside Strategic Master Plan

Bermello Ajamil & Partners, Inc. BA, in conjunction with the Renaissance Planning Group, is preparing a Master Plan of the Tampa Port Authority's Waterfront Properties...

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Ocean Cay Marine Reserve

Ocean Cay was a 5-year design-build project that BA led as the prime consultant. The ultimate vision for Ocean Cay was to reinvent what a cruise destination island should be for its guests...

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PortMiami Terminal B

Terminal B accommodates cruise vessels of more than 5,000 passengers, and features new technology to support quicker and more efficient embarkation and disembarkation processes, as well as expedited security screening and luggage check-in...

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Port Galveston Cruise Terminal 10

Galveston Wharves Cruise Terminal is a two story, 160,000 square-foot terminal building designed to maximize cruise terminal operations while creating a welcoming environment for passengers and crew...

img

Nassau Cruise Port Global

BA's design for the waterfront features a completely transformed Port and Welcome Center, additional mega berths to accommodate the largest cruise ships in the world...

img

Port Miami Terminal A

BA was commissioned by RCCL as the architect of record for the new flagship state-of-the-art high-tech Terminal A...

img

Port Tampa Bay Channelside Strategic Master Plan

Bermello Ajamil & Partners, Inc. BA, in conjunction with the Renaissance Planning Group, is preparing a Master Plan of the Tampa Port Authority's Waterfront Properties...

img

Ocean Cay Marine Reserve

Ocean Cay was a 5-year design-build project that BA led as the prime consultant. The ultimate vision for Ocean Cay was to reinvent what a cruise destination island should be for its guests...

img

PortMiami Terminal B

Terminal B accommodates cruise vessels of more than 5,000 passengers, and features new technology to support quicker and more efficient embarkation and disembarkation processes, as well as expedited security screening and luggage check-in...

img

Port Galveston Cruise Terminal 10

Galveston Wharves Cruise Terminal is a two story, 160,000 square-foot terminal building designed to maximize cruise terminal operations while creating a welcoming environment for passengers and crew...

img

Nassau Cruise Port Global

BA's design for the waterfront features a completely transformed Port and Welcome Center, additional mega berths to accommodate the largest cruise ships in the world...

img

Port Miami Terminal A

BA was commissioned by RCCL as the architect of record for the new flagship state-of-the-art high-tech Terminal A...

img

Port Tampa Bay Channelside Strategic Master Plan

Bermello Ajamil & Partners, Inc. BA, in conjunction with the Renaissance Planning Group, is preparing a Master Plan of the Tampa Port Authority's Waterfront Properties...

img

Ocean Cay Marine Reserve

Ocean Cay was a 5-year design-build project that BA led as the prime consultant. The ultimate vision for Ocean Cay was to reinvent what a cruise destination island should be for its guests...

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